Wristband Holder means the individual to whom Great Wolf or the Resort directly issues a Wristband. If there is an arrival date of more than ten days and calls back to cancel the reservation in Great Wolf Lodge within 24 hours, you can get in touch with Great Wolf Lodge customer service by phone at 1 (888) 960-9653 for the cancellation procedure. If Great Wolf modifies, suspends, or terminates the Program at any time before you commence your Stay, the Stay may not be considered a Qualifying Purchase; however, the terms of our change and cancellation policy will apply. Permission is granted to display and electronically copy and print hard copy portions of the Site for your own non-commercial use. Great Wolf reserves the right to modify number of Voyagers Points received and number of Voyagers Points needed to redeem specific rewards. Great Wolf Lodge Village of Williamsburg, VA Posted: February 23, 2023 Full-Time At Great Wolf, our Front Desk Agent ensures an efficient, informative and professional check in/out process so our guests can focus on enjoying all of the amenities the lodge has to offer. CLASS ACTION RELIEF WAIVER. You must be at least 18 years of age (or the age of majority in your jurisdiction of residence) to participate in the GWL Program. You supply your name and email address and the recipient's name and email address when you send an e-card. Essential Duties & Responsibilities. After applying the change fee, we can place the remaining balance on a deposit hold for up to 12 months to allow guests additional time to determine a future stay date if a change in their reservation is needed. The Program is a customer loyalty program that allows a Member (as defined below) the opportunity to participate in exclusive member promotions and to receive and redeem loyalty points (Voyagers Points) on an individual basis for their own account. $16.50. We may also use such information and other information that we obtain from your use of the website, to respond to your questions or comments, to resolve disputes, to contact you when necessary in connection with the operation of the website, to address problems at the website and to enforce our Terms and Conditions. Great Wolf reserves the right to modify or discontinue the Refer a Friend program at any time. In some cases you may still receive messages (which may have been scheduled prior to the account termination) after termination of enrollment in the Program. There is no fee associated with the Program. The arbitration will be conducted by three arbitrators (each party shall select an arbitrator within ten (10) days of commencement of the arbitration, and the two arbitrators will select a third neutral arbitrator within twenty (20) days of their selection.) What time is check-out? At times our websites offer the option to send an e-card. As a condition to membership in the Program, you agree to comply with the terms of all offers, promotions and programs of Great Wolf and any advertiser, sponsor and partner at all times. This includes and is not limited to the use of food warming appliances, grills (e.g. Members are not entitled to any compensation as a result of such technical failures or difficulties. Cul es la poltica de cancelacin? For the avoidance of doubt, only natural persons transacting in their personal capacity and for their own account are eligible to participate. By entering a Great Wolf Resorts website you agree to this Privacy Policy. 12. Colorado Springs, CO. Posted: December 23, 2022. Great Wolf Lodge New England will begin taking reservations this summer after being unable to reopen since March 2020 due to the COVID-19 pandemic. Great Wolf is not responsible for your inability to receive or redeem benefits or other loss due to your failure to provide and maintain accurate contact information. 2501 Great Wolf Drive. Voyagers Points Expiration. Est permitido traer hieleras a la habitacin? GREAT WOLF MAKES NO WARRANTY THAT THE PROGRAM WILL BE UNINTERRUPTED, TIMELY OR ERROR FREE, NOR DOES GREAT WOLF MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE PROGRAM. How is personal information shared with third parties? Property at a Glance: Great Wolf Lodge Grapevine. Great Wolf reserves the right to modify or eliminate such offers at any time. Great Wolf Lodge in Gurnee announced Thursday that the resort and indoor water park will open with new health protocols. Wristband Transfers: A WRISTBAND THAT IS DISCOVERED TO HAVE BEEN OBTAINED THROUGH UNAUTHORIZED METHODS WILL BE REVOKED WITHOUT COMPENSATION. Points and Member benefits or rewards may not be gifted, purchased, sold, bartered, brokered or otherwise transferred, except that the Program may allow a Member to donate or gift Voyagers Points in certain limited instances. Great Wolf Resorts says it is offering a full refund to guests affected by the closure, which includes those with reservations until April 1.. You understand and agree that your continued use of the Site indicates your acceptance of any such modifications, which shall become a part of this Agreement. This Privacy Policy may be changed at any time as described below and you will be bound by changes to this Privacy Policy. Essential Duties & Responsibilities. Cancellation-COVID protocol Review of Great Wolf Lodge Colorado Springs Reviewed January 2, 2022 via mobile I made a reservation on July 18 for July 31-August 1. You hereby agree to release, indemnify, defend, and hold the Great Wolf Parties harmless from any liability, losses, claims, damages, and expenses (including reasonable attorneys fees) related to or arising out of your violation of these Terms. Indemnification. Voyagers Points will be credited to the account upon consummation of the qualifying transaction or activity garnering Voyagers Points. Great Wolf Lodge closed on March 15 amid the pandemic and is projecting an Aug. 27th date for reopening with reduced capacity in line with provincial distancing orders. Great Wolf reserves the right to modify, suspend, or terminate, at Great Wolf's sole and absolute discretion, the Program in its entirety, for any reason. User further agrees to release, discharge, indemnify and hold harmless Great Wolf and Great Wolf Parties from and against any claims, damages, expenses or liability arising from or related to any injuries, damages or losses to any person or property of any kind resulting in whole or in part, directly or indirectly, Users use of the Site (or any other person accessing the Site using your account) , or use of Great Wolf or Great Wolf Parties services, including, without limitation, Users breach of any terms or representations contained in this Agreement or the use by Great Wolf or Great Wolf Parties of any of the rights granted by User. Great Wolf Lodge Voyagers Club Terms and Conditions. WITHOUT LIMITING THE PRECEDING SENTENCE, IN NO EVENT WILL GREAT WOLF BE LIABLE TO GUEST FOR ANY CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR PUNITIVE DAMAGES. Great Wolf Lodge is a pet-free facility. At Great Wolf, our Front Desk Agent ensures an efficient, informative and professional check in/out process so our guests can focus on enjoying all of the amenities the lodge has to offer. This information is automatically logged by most websites. You understand and agree that cancellation by Great Wolf of your Program account will result in the cancellation and forfeiture of all Voyagers Points, rewards, Member benefits, and the inability to earn and/or redeem further Voyagers Points, rewards, and Member benefits. You agree that use of, and participation in, the Program is at your sole risk. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance of any content of the Site is strictly prohibited. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SITE IS WITH USER. The hospitality company says there have been no cases of COVID-19 at any of the. If you are a California resident, California law allows you to request information regarding certain categories of personally identifiable information (for example, but not limited to, your name, postal address and e-mail address) that Great Wolf may have disclosed to other businesses in the prior calendar year for the other businesses own direct marketing purposes. Voyagers Points accrued by a Member in any Qualifying Purchase may only be redeemed in a separate, subsequent purchase or transaction. Nothing in this License will entitle User to receive from Great Wolf hard-copy documentation, technical support, telephone assistance, or updates to the Site. The heart and soul of Great Wolf Lodge Grapevine is its 80,000-square-foot indoor water park. We also may release information at the request of law enforcement authorities or other government officials , when ordered to do so by a court, or when we believe it is necessary to assert, protect or enforce our legal or intellectual property rights and/or in connection with an investigation of any activity that is infringing, illegal, may expose us to liability, may harm the website or visitors to the website. The lodge is hoping. THE RESTRICTION AGAINST RESALE AND TRANSFER EXTENDS TO ANY EXCESS OR UNUSED WRISTBANDS OF WHICH ANY INDIVIDUAL MAY COME INTO POSSESSION, WHETHER AS PART OF A RESERVATION OR OTHERWISE. Can I get it back? By enrolling in the Program, you agree to be bound by the specific terms and conditions provided below, as well as the Terms and Conditions available atwww.greatwolf.com/terms(incorporated here by this reference) (collectively with these Program Terms, the Terms). IF YOUR CLAIM IS SUBJECT TO ARBITRATION AS PROVIDED IN THE SECTION BELOW, THE ARBITRATOR SHALL HAVE NO AUTHORITY TO ARBITRATE CLAIMS ON A CLASS ACTION BASIS. Guest Room means the room corresponding to a Reservation. Fuel up with food and drinks at eight restaurants and snack bars. BY USING THE GREAT LAKES SERVICES, LLC ("GREAT WOLF") WEBSITE, INCLUDING ANY RELATED PAGES AND WEBSITES OWNED BY GREAT WOLF THAT LINK OR OTHERWISE RELATE TO THEWWW.GREATWOLF.COMWEBSITE (THE "SITE"), YOU ARE AUTOMATICALLY AGREEING TO AND SHOW THAT YOU HAVE READ AND UNDERSTOOD THESE TERMS AND CONDITIONS (THE "AGREEMENT"). Great Wolf reserves the right to limit, in its sole discretion, the provision and quantity of any feature or service to any person or geographic area. It does not apply to information that we may collect by other means. Great Wolf in its sole and absolute discretion, may periodically send offers to Members, or distribute offers to customers (whether or not they are Members). It is also used in an aggregated, anonymous manner--in our internal analysis of traffic patterns within our website. IN ANY CASE, THE COLLECTIVE LIABILITY OF GREAT WOLF AND/OR THE GREAT WOLF PARTIES UNDER ANY PROVISION OF THESE TERMS SHALL NOT EXCEED TWO HUNDRED AND FIFTY DOLLARS ($250). Program accounts are limited to one individual per account. You cannot cancel reservation in Great Wolf Lodge online. I was never told about this policy. Most hotels will not charge you a cancellation fee unless you're within 24 hours. THE ARBITRATION SHALL BE ADMINISTERED BY NATIONAL ARBITRATION AND MEDIATION (NAM) UNDER ITS COMPREHENSIVE DISPUTE RESOLUTION RULES AND PROCEDURES AND NAMS FEE SCHEDULE IN EFFECT AT THE TIME OF THE PROCEDURE, EACH OF WHICH ARE DEEMED TO BE INCORPORATED HEREIN BY REFERENCE. Due to unforseen circumstances I was forced to cancel on 6/20. Great Wolf Lodge is not responsible for accidents or injury to guests, or for loss of money, jewelry, or valuables of any kind not secured in a safety deposit box or safe. Base Rate: $21.00 per hour Essential Duties & Responsibilities: Permission to Film or Videotape: Entry into any Great Wolf Attraction constitutes consent for Great Wolf to use any film, video, or reproduction of image and/or voice of a Wristband holder for any purpose whatsoever without any payment to the Wristband holder. Resort Rules means all rules and regulations that may apply to activity in a Resort and/or a Great Wolf Attraction, including, without limitation, these Terms and Conditions, any rules posted at the Resort, any rules otherwise communicated as part of a Reservation or other purchase, all water park and Great Wolf Attraction safety rules available at www.greatwolf.com and all applicable laws. Children under 14 must be accompanied by a parent or guardian to receive a replacement Wristband. Great Wolf reserves the right to limit or modify enrollment at any time and to accept or refuse participation at our discretion. Great Wolf reserves the right to change (add to, delete, or amend) these Terms or any aspect of the Program at any time, even though such changes may affect the value of points already accumulated, the value of the rewards and/or the time for redemption. In an email to Niagara This Week, the guest services team at Great Wolf Lodge said anyone who has booked a reservation during that time period can call 1-888-878-1818 to speak with an agent about rescheduling your reservation, or to cancel and receive a full refund. Great Wolf Resorts collects personal information through this website when you make an online reservation at one of our properties in the U.S., purchase a gift certificate, opt into the E-Pack, use the Ask-a-Mom forum, post a video, submit a comment in connection with any interactive forum offered on the website or send us an inquiry for information. In the event of a dispute, controversy, or claim arising out of or relating in any way to these Terms and Conditions or use of the Great Wolf Attractions, the complaining party shall notify the other party in writing. Each adult Guest undertakes and agrees to supervise at all times any accompanying minor to ensure compliance with the provisions of this Section. Separate, subsequent Purchase or transaction that use of food warming appliances, grills (.. Account are eligible to participate to limit or modify enrollment at any time limited to one individual account. 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