Note: The Suggested Weight feature is just a suggestion. Today (two weeks later from when I bought the item) I got a note from USPS that said this mail was undeliverable because I owe $7 postage. Every year, shipping carriers increase their rates. In addition to paying for the additional postage, you will also be responsible for any fines incurred. Also, Ive had people say can you ship at a lower price and if theres a problem Ill pay fee like how does this work. Mercari is an online platform where you can sell and buy anything. With that logic, Mercari should get the bill if theres postage due. You can also use. For the sake of honesty, I feel I should just pay the overdue postage, but $8+$7=$15 for one Kpop photocard is too much. Next time, I'll use USPS Media Mail or Priority mail, or do my best to keep it under 1lb. We can reimburse you with Mercari credits. But in practice they often hold the mail and ask recipients to pay the difference. Other rates are going up, but in some cases the rates are being lowered. =). 08-23-2021 If the prepaid shipping label is insufficient based upon the packages weight and size then: (i) the package may be returned to the seller or (ii) oversize or overweight fees will be charged and the additional fees deducted from your sales. So it was over by 2 ounces. Or does the post office hold it until the buyer pays the extra fee? Regular Kpop photocards usually cost $5-$10 and since photocards are small flat pieces of paper, shipping is $0.55 for letter mail. Shipping on your own for mercari can save you money depending on your package! If you were to refuse a package, in order for the seller to reclaim their item, they would have to pay the postage due anyway because, according to USPS, they have done their service by delivering (or attempting to deliver) the said package. Welcome to the Buying board! Mercari, Inc. ( TYO: 4385) is a Japanese e-commerce company founded in 2013. She said next time, make sure you weigh it properly or else I won't scan it. Shipping carriers tend to charge postage due fees to deliver packages that are over the weight and/or dimension limits on the shipping label. '&charset='+document.characterSet : '')); All packages are scanned by the applicable shipping carriers. See disclosure at. 1099-K Reporting and Disclosure Information, $4.00 Surcharge for parcels longer than 22 inches but less than 30 inches, $15.00 surcharge for parcels longer than 30 inches in length, $15.00 surcharge for parcels measuring greater than 2 cubic feet (3456 cubic inches). The package weight must be less than or equal to the weight specified on the label (H x W x L / 139 shipping divisor) and must be under 50 lbs. '&charset='+document.characterSet : '')); Sellers will be charged for these types of shipping surcharges for using an incorrect box and the surcharges will be deducted from the sellers earnings. document.write ("?zoneid=2"); Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. Mercari is raising shipping fees on February 1, 2022, for certain weights, and buyers and sellers are saying it's pricing the ecommerce platform right of the market. For more information, please review additional details on the USPS website. Copyright 1995-2023 eBay Inc. All Rights Reserved. Be sure to use the right box for your label. Save up to 40% Save with discounts on flat-fee shipping for all 50 states. If you direct deposit earnings under $10 to your bank, a $2 processing fee may apply. You can also use Paypal to create shipping labels in a similar way, I will link to both below! Oversized packages or packages with incorrect dimensions may be subject to additional postage fees with the carrier. If a seller is willing to screw over Mercari, it's safe to assume they will have no qualms about screwing you over. Choose the right label for your packages size and weight to help keep the marketplace fair and shipping labels affordable. Non related comment: I kind of wish we could find out who the downvoting troll in this sub is Yeah Ive noticed that people just get downvoted for no reason. All you need to do is take a picture of the overdue postage charge and the receipt of your transaction (you can screenshot it) and send it to Mercari. ', Press J to jump to the feed. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); I am sure I have had my weight off by a few ounces and I never had anyone question it. Create an account to follow your favorite communities and start taking part in conversations. Sellers will be charged for these types of shipping surcharges for using an incorrect box and the surcharges will be deducted from the sellers earnings. Sellers are responsible for all fees associated with oversized packages or packages with incorrect dimensions which will be deducted from the sellers earnings. Thats what I was thinking but I wanted to make sure before making the seller wait for a rating. Any shipment over 50 lbs in actual or dim weight will be charged freight rates. So people just have negatives and 0s for no reason. Cookie Notice Sellers are responsible for all fees associated with incorrect drop-off or overweight packages which will be deducted from the sellers earnings. The package weight must be less than or equal to the weight specified on the label (H x W x L / 139 shipping divisor) and must be under 50 lbs. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. I prefer to use Pirate Ship , because they have unique discounts that I will try to cover in an upcoming video! 'In honor of imnotlegolas for starting this subreddit. So $4.99 seemed reasonable for the pair of jeans that I bought so I didnt think anything of it. It shouldn't work. The label was for 15.9 oz but the package was actually 1lb 12oz. This is a violation of the shipping carriers terms of service and may impact your good standing with Mercari. Bundling on Mercari means shipping several items your customer buys from your Mercari store; as one sale. Im waiting for the money to be added to my account, then Ill rate you. Press question mark to learn the rest of the keyboard shortcuts, https://faq.usps.com/s/article/Return-to-Sender-Mail. Watch this get downvoted. Their official policy on their website https://faq.usps.com/s/article/Return-to-Sender-Mail is to just reject the mail and return to sender. You can chat with other members about anything to do with buying on eBay. Seller will be responsible for additional shipping fees for incorrect label weight or package dimension. Be sure to use the right box for your label. Any shipment over 50 lbs in actual or dim weight will be charged freight rates. Ill see what I can work out with the seller. And someone will see that something got a downvote and just downvote it too without reading it and without reason. For more information, please see our if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); But when they do catch people doing it, all sorts of things can happen. I purchased a sweater off of Mercari and the mailman needed postage due. If I return and ship back the item, I'd have to pay postage anyway. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Sellers are responsible for all fees associated with incorrect drop-off or overweight packages which will be deducted from the sellers earnings. Shipping carriers charge based on the package's weight and size. Click here to find the nearest FedEx drop off location. Mercari's prepaid label gives you all the benefits. Press question mark to learn the rest of the keyboard shortcuts. So I was charged an extra $4 for overdue postage and I know I need to contact Mercari to get my money back. [CDATA[ Please make sure that you choose the correct label so your item arrives safely to the buyer. Nonstandard fees include: Effective April 3, 2022, USPS will apply a fee of $1.50 to packages with incorrect or missing dimensions (length, width, height) that also have a length greater than 22 inches or volume greater than one cubic foot. No apology or anything. Show more Is Mercari Legitimate? /us/help_center/article/172/?id=172&path=Why%20was%20I%20charged%20for%20overdue%20postage%3F&source=%2Fcontact There is an additional fee when the carrier has to repackage the item during transit. Mercari Authenticate makes it simple to buy and sell pre-loved, genuine luxury goods. * oz will I not have any overdue postage GetHuman-heidi_da's customer service issue with Mercari from April 2020. Create an account to follow your favorite communities and start taking part in conversations. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Authenticated items are automatically. If you choose to ship an item using your own label, you'll need to provide a valid tracking number. Im sorry that happened to you though. Additional shipping fees will be deducted from your Mercari balance. The seller used a 4oz label for a large 3lb package! Click to reveal According to Mercari, it's best for "items that are big, bulky, fragile, or intricate." You can find all the details here. I know that rating completes the sale but I wasnt sure how that worked with overdue postage. I gave the guy a 2 star rating and explained why so hopefully he will be more careful when shipping packages and other buyers will be aware. var m3_u = (location.protocol=='https:'? When youre shipping with a USPS First Class label, dont use a USPS Priority Mail box. "You all have lost your mind with these shipping increases and raising fees on sellers," one seller tweeted upon hearing the news. Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. This app sets itself apart by restricting in-person meetups and requiring that sellers ship the merchandise to buyers. Anyway, I bought a Kpop photocard on Mercari for $8. So when you see it, just know they're talking about making a bundle. For more information, please review additional details on the USPS website. Help with my Mercari issue. Please make sure that you choose the correct label so your item arrives safely to the buyer. document.write ('&cb=' + m3_r); The package size must be less than 45" (longest side) x 20" (second longest side). If you repeatedly send packages that incur postage due fees, we may need to subtract funds from your balance to cover it. I have contacted Mercari to be reimbursed for the money I paid for postage. That breaks down to a 10% seller fee and a 2.9% + $0.30 payment processing fee. Option 2: Ship on your own This option is best if you want to use carriers outside of USPS, UPS, or FedEx or if you have very specialized items that can't meet the shipping box requirements above. Mercari prepaid labels offer negotiated fixed rates with USPS, FedEx, and UPS for packages weighing up to 150 lbs. List and authenticate luxury items from anywhere, on any device. document.write (document.charset ? Any advice would be much appreciated! She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Yeah Ive already sent them proof of overdue postage. "You all have lost your mind with these shipping increases and raising fees on sellers," one seller, A reader who forwarded to EcommerceBytes the email notification that Mercari sent to users on Tuesday night said, "Can you address the shipping rates going up and how it's going to affect small sellers? They also included extra fanmade photocards and stickers. I guess it was nice of the seller to include extras, but I'm outraged at the extra postage that I hadn't agreed on paying before I bought the item. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Mercari Pack and Ship is a shipping option on Mercari where you can pay a bit extra to drop the item off at a UPS store and have them do all the packing and shipping for you. Good point. For more information, please review additional details on the USPS website. Contact us through the form below with a copy of the receipt. There's no way lol. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. Be sure to use the right box for your label. Mercari Rolls Out New Rates for Prepaid Shipping Labels, USPS Seeks COVID Stimulus Relief as Mail Volume Sees Steep Decline, Amazon Sellers Can Hit Reset on Price-Gouging Blocks, eBay Makes More Purchases Subject to Advertising Fees, USPS Gets Brand Savvy under Postmaster General DeJoy, Amazon Garage Ramps Up Auto Parts & Accessories Inventory. All packages are scanned by the applicable shipping carriers. if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); Did you have to pay a postage fee to receive a Mercari package? I was charged for overdue postage as well. if (!document.MAX_used) document.MAX_used = ','; var m3_r = Math.floor(Math.random()*99999999999); The package size must be less than 45" (longest side) x 20" (second longest side). Easy. For heavy shipments using a Mercari prepaid label, make sure that your package is under 50 lbs in both actual weight and dim weight. You can email the site owner to let them know you were blocked. Performance & security by Cloudflare. All FedEx packages, including FedEx Ground Economy packages, must be dropped off at a FedEx location or at a designated FedEx drop off location. Seconding the advice to wait until Mercari refunds you, but they will refund your postage regardless, especially if you have the receipt. document.write ("&loc=" + escape(window.location)); I was surprised one comic book in a Gemini mailer weighed that much but I asked to pay for the difference and she said it was fine. Mercaris spokesperson Brad Williams said its most popular one-pound shipping label is not increasing this year Its still $4.99, the lowest in the industry, he told EcommerceBytes. The guy seemed a little bit off and he has quite a few negative reviews but I didnt see anyone complaining about overdue postage. I didn't. I was so annoyed that I left a review before submitting the request to Mercari. I was wondering myself. Be sure to only use a shipping label once to avoid any additional fees. if (!document.MAX_used) document.MAX_used = ','; If the prepaid shipping label is insufficient based upon the packages weight and size then: (i) the package may be returned to the seller or (ii) oversize or overweight fees will be charged and the additional fees deducted from your sales. Mercari is seriously one of the easiest platforms to list on. There is an additional fee when the carrier has to repackage the item during transit. I apologize for all the screen blurs, I should have used a dummy address so I didn't have to blur everything! Does USPS penalize my account the next time I use their service for sending/receiving mail if I ignore? Mercari fees are low It's a flat 10% fee on all sales which is great compared to some other platforms that are higher or fluctuating. I would have given 1 star but the shipping was quick and the item was in the described condition. The payment processing rate will remain the same at 2.9%. [1] Their main product, the Mercari marketplace app, was first launched in Japan in July 2013, and has since grown to become Japan's largest community-powered marketplace with over JPY 10 billion in transactions carried out on the platform each month. Sellers in Alaska and Hawaii may only ship via USPS. Many sellers who use Mercaris prepaid shipping labels will be impacted by the increased costs of lightweight packages. if (document.mmm_fo) document.write ("&mmm_fo=1"); Choose the right label for your packages size and weight to help keep the marketplace fair and shipping labels affordable. Im a seller but I ship on my own and Mercari has changed their label system since I stopped shipping with them. I get commissions for purchases made through links in this post. 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