thanx for sharing. Do I have to do this all over again? Congratulations on getting a Cameo! Ive already packed it up 3 times to return it, but I am giving this one more try. cant connect to server I have just purchased a font, and cant use it. Im having this exact same issue!!!! Thanks. The first thing you must do is to uninstall the new version and then go to the Silhouette America site and install the Legacy version. Type in /Library/Application Support Please help me. This will reset everything. I have an image I bought from SA, so its good. My machine started doing the same thing. It should cut fine. I just purchased a Silhouette Cameo a couple of days ago.What a wonderful machine this is. Please please please asking for a miracle with some advice, these are wedding invites and they want them by the end of the week. I have a number of problems with my cameo I too can not cut along the outer square of the matt and I cant find a solution online. Select [View] Afterwards I tried a thicker paper called Tonpapier here in Germany (something like a thin cardboard) and used setting 3 (due to your hints) and it worked perfectly. 12. I cant figure out how to make phrases into a stencil with my new cameo. I am having the same issue all of a sudden =(. Also, be sure to line your cutting mat up with the short line on the far left of the Cameo. If you are using a good quality card stock, with the recommended settings, you should be getting great results. For example, if you have an app such as Outlook or MS Word or WordPerfect, insert a photo or clip art, and you should be able to resize the photo or clip art. Still does the same thing. However, Silhouette Studio was never able to connect to the device. Or perhaps me 6 months from now. I am sorry to hear youre having trouble with your new Cameo. Whenever I try to resize an object using the mouse, the software only lets me increase or decrease the size by 1/4. i just started making car decals to sell and now all of a sudden my silhouette will be cutting fine but miss parts of the image! They are pretty quick, so you should be up-and-running in no time!! Thanks for all of the information here. Then, turn them both back on. I did so and everything is working perfectly. Thanks for the tip but it did not solve the issue. Please help!!! Same issue! Im glad you find my site useful! I would strongly recommend that you put your vinyl on the cutting mat to ensure it stays straight and you get the end result youre hoping for. How to use the Silhouette drawing tools: Lesson 2 Draw a non-regular shape, Draw Something! You could have gotten on of them :o( The good news is that they are taking responsibility and shipping new blades. Same problem here after I updated the software. Once you have opened Silhouette Studio, click on File, Open and click on the image you want to use. Any help would be appreciated! There are limited times you can download an order. Example the a. Sorry, I should have made that clear in my post. realize what you are speaking about! So, lets see if we can figure out a solution for your problem. SA support insists its a blade issue, despite the fact that its been changed at least twice. For some reason that corrupted the file and it wouldn't completely let go of the 3-D parameters even though it said it was back in 2-D mode. I am having the same issue, my machine isnt cutting anything 2 inches around the whole mat! Ugh! How to use the Silhouette drawing tools Lesson 1: Draw a line, Tuesday quick tip: How to strikethrough text, Attention Windows computer users with an older Silhouette machine, Silhouette America to discontinue the Curio. google_ad_width = 250; I need to take one butterfly and fill in the remaining space on the paper with it. Recover any previously downloaded content as directed at http://www.silhouetteamerica.com/faq/solution/249 I finally figured out where to set my rollers, the blade settings are what is recommended but it still doesnt work the way it is supposed to. HELP! Now everything cuts fine. Do this for each letter then highlight the whole word again and group. I turned off my machine for a while and replaced my blade, I really dont know why a dull blade would cause this problem. Plug a lamp into it and if the lamp comes on, then you can rule out the outlet. It makes a small noise, the screen seems like its on but then it dies, after 2-3 seconds it tries again. Jenna did you ever get yours moved back?! Hahaha How do you do to use your mat for so long and not loosing the glue. On a Magic Trackpad, move two fingers up and down or left and right on the surface. Thank you in advance! Seems like the blade pressure isnt consistent. Im not patient enough for e-mail, though, so I always spoke to someone on their tech support team and got a quick solution. I did this 1 day out of the box. Went to turn it on this morning and NOTHING! Here is a YouTube video that illustrates how to change the roller width. I know exactly what you mean! Your 8 1/2 paper should stay firmly on the 12 x 12 cutting mat, and you do not ever have to move the white roller unless you are using a smaller cutting mat or a different media, such as vinyl. You are probably doing everything right, so dont dont let them make you feel bad. it helped me a lot. I hope this helps. Good luck and have a wonderful weekend. Just select your phrase and then click on the little scissors in the tool bar at the top. Adjusting the blade settings in all die-cutting machines can often be trial-and-error. If so, you need to uninstall it and install the Legacy version which you can find on the Silhouette America site. The best information I find comes from Cameo users, themselves. And sunny greetings Should I include the MIT licence of a library which I use from a CDN? Open the "Identity Protection" menu on the right. If this is a new problem, then start with the basic trouble-shooting steps: turn off your Cameo; close Silhouette Studio; turn of your computer. THANKS .TANIA VERA. Some recommend America Craft.please advise. Hi there! Im sure you have tried turning it both ways, right? Autodesk does not warrant, either expressly or implied, the accuracy, reliability or completeness of the information translated by the machine translation service and will not be liable for damages or losses caused by the trust placed in the translation service. Some people say a new mouse fixed it or updating mouse drivers fixed it. Next, try making your cut again. If they didnt want anybody messing with the rings and putting their rollers to a correct spot on the bar then they shouldnt have made the rings in the middle removable. I have bought Images on the Silhouette studio and have been able to cut them right.. however when It comes to weeding is HELL!! Has this happened to anyone? This allows the memory to clear and you should be back in business!! Or have you ever tried (successfully) cutting normal copy/printer paper and if so, with which settings? Ive emailed Silhouette, there suggestions either dont work or some replies dont even pertain to my problem. Please HELP! Took pic of file, accepted. Thank you for posting this information. I did try turning off and on again for both machine and software but still the same. Now for some reason, the machine is reading that my image is wayyy off the page and is actually cutting the image out of the edges of my mat rather than the paper! You pay the same price. For some reason, the pan tool (hand symbol) is permanently there, unless if I hover over different tools. My Cameo was purchased 12/13 I am running the previous software since all of the problems with the most recent one. The page size was A4 and had a few goodies on to cut, it started off really well, cutting the top left image then it went through the motions looking like its cutting but not touching the vinyl. Today I turn it on and I can;t resize anything with out clicking on it several times and then clicking off of the mat several times. anybody no why?? The only time you would need to move the rollers is when you are using a different media that is narrower than the cutting mat. Click Library Snapshot. If you hold down control and click a design, it will copy it right on top of what you already have. Ruby Canoe Design. My vinyl stopped cutting where the rollers were. Thanks! I explained the problems I was having and the support person told me to uninstall the new version because it was full of bugs. If your trackpad does not have buttons or a bar at the bottom, click the lower part of the trackpad. Even at the slowest speeds, the cutter would pull corners. 4. This was in the comments section of this blog: http://blog.silhouetteamerica.com/2012/01/addressing-envelopes-made-easy.html?showComment=1361712870848#c4169966890823922523. When the cursor looks like a plus sign with shooting arrow in the upper left, you are in one of several special modes that allow you to adjust a control point. See how these work out and then proceed to the smaller, more intricate cuts. I have so many cool fonts but they all cut thin! Chapter Four: Hollys First Walk in the Woods, http://www.youtube.com/watch?v=thCTcsujDHc&feature=related, adjusting the settings on the Silhouette Cameo, http://www.silhouetteamerica.com/software/silhouette-studio, http://www.silhouetteamerica.com/faq/solution/249, http://www.silhouetteamerica.com/faq/solution/silhouette-studio-designer-edition-overview, https://www.silhouetteamerica.com/faq/solution/cameo-3-firmware-bricked, Seuls au monde - Tome 1 - Les rescaps du Greenway pdf, Seuls au monde Tome 1 Les rescaps du Greenway pdf, http://blog.silhouetteamerica.com/2012/01/addressing-envelopes-made-easy.html?showComment=1361712870848#c4169966890823922523, http://joyslife.com/how-to-use-the-knife-tool-and-fancy-edges-in-silhouette-studio-software/, http://pinterest.com/pin/54535845458146233/, http://pinterest.com/knitgurl/silhouette/, http://pinterest.com/search/pins/?q=silhouette+cameo, http://www.youtube.com/watch?v=Eq-ZiBdKUPg, https://pinterest.com/holyhelle/silhouette-cameo-tips/. Silhouette Americas advice was to delete the new version and install the Legacy version (available for free download on their site). I do not relish the thought of repeating all that I went through before! I was having same issue and now my cameo wont even turn on. Optionally, you could use one of those square waffle rubber thingsthe kind that keep things from slipping around. When I first got my machine almost a year ago, it worked perfectly. Fingers crossed, Any advice? I stick the paper or cardstock to the grid of the mat as instructed, and make sure the outline of the cutlines are all on the grid where the paper is. Make sure you are lining up the left edge of your cutting mat with the small line on the front of your Cameo. After using mouse button to pan/zoom, cursor is stuck as the "pan" hand. ie.The left side of the P didnt cut all the way though, or the middle of the O didnt cut all the way. thanks. Each and every one of them is still attached to the paper, and had to a use a little scissor to cut them off completely. You need to go in and manually change the blade settings from the defaulted ratchet blade to the Automatic Blade. When I installed the Silhouette program onto the new laptop, opened up Silhouette Studio, the screen was black first of all except the cutting mat. However, BEFORE we jump to the conclusion that you have a hardware problem, you should re-install Silhouette Studio. Another option is to, in Studio, click on file and select Download pending orders. its more shiny. Take care and be happy!! Please help..I have not backed up any of my stuff..yikes. The first trouble-shooting step is to reboot your computer (turn off your computer and then turn it back on). ( The original contact paper was 25 long.) (Point Editing is advanced stuff, so dont worry about understanding all that right now). Gloria . how can i proceed if this isnt even an option? Remove the Application: Once it starts getting good reviews, I will wait a few months before trying it out. I would love to hear other opinions. This problem with your mouse is an unusual one. If you spin it away from you, you move up. Then select My Download History. You use the right mouse button for fewer commands. Im told to clear the preferences by removing an AppData folder. Do this a few times and your mat should be just right. I combat this by Noting where the cut ends on the machine and then delete the cut area on the screen I then send it to cut again, part of the design gets a second cut and that is because I cannot be more accurate. Hi. Did anyone ever get an answer to this problem? How to change the mouse cursor of an ArcMap add-in tool using Arcobjects? I have like 4 folders, Recent downloads, My own designs, All designs, etc. On the Services tab of the System Settings dialog box, tap or click to select the Hide all Microsoft services check box, and then tap or click Disable all Now, for the bad newsI cant think of why your Cameo would be having this particular problem. restart did not really help. Thanks for leaving a comment! My cameo is ok about half the time it always cuts fine, but sometimes it turns the paper halfway and seems to get stuck while rolling in and out. Im usually very prompt with my replies. I have also tried this with the newest version and the version it came with without luck. I cant believe that Silhouette Americas support team would put you through this agony. Uncheck the high pass and adjust just the theshold. I haven't found a definite solution though. In addition, don't forget to look for specific answers by using the Search Box on the blog. 2. It say Silhouette studio.exe has stopped working. Thank you! The other buttons with (blank little mat icons forward and backward) are for vinyl media etc. I got mine today, newbie yup very much so! did u get it fixed? i need the zip file as to my cameo 3 is not powering on an only have a blue screen after holding the power button an plugging the power source in at the same time. (Has helped me several times recently with several different programs.). What in the world am I doing wrong that this happens to me everytime??? Please let me know how it goes, as this might be very helpful to other Silhouette Cameo owners. First, please accept my apologies for taking so long to answer. It cost me $29. I have noticed that in the design program whenever I try to move an object either with the arrows or a mouse/keypad the object moves by 1/2 or 1 making it hard to align things perfectly. Here are some troubleshooting tips: 1. I have the same issue the keybord works fine in every other app in Photoshop the cucer changes you can select tools but when you move the cursor over to the image the tool turns back to pan tool so tools are unusablea. alt + RMB for zoom to rectangle (rmb hold down) alt + RMB (one single short click) for zoom to fit. Youll see a flashing blue cursor and a control point (more on that below). Hi I just purchased my cameo and super excited to use but when i send the design to the machine it will cute 1 letter then goes back to start position moves in slightly bounces up and down goes back to start position..it does this over and over again until i stop it. Ideas? Gloria . I changed it out 10 days prior because I had cut so much on it and felt that it should be replaced after a busy 4 weeks and I didnt want things to start tearing. Closing it down and starting over. I have been having this problem as well and my cameo has become useless! Help. 1) close the Silhouette Studio app Also, I really didnt like the look and feel of the new one. I set it up ok and did a test cut and then a few simple cuts. In the kit there is a little spatula which you slide under delicate cut-outs for easy removalwithout tearing! document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() );